Privacy Policy
Privacy Policy
Introduction
Thank you for accessing the iDepoHawaii.com website operated by iDepo Hawaii, LLC (“iDepo,” “we,” “our,” or “us”). We respect your privacy and want to protect your personal information. This Privacy Policy governs the iDepoHawaii.com website and its subdomains (the “Site”), portals, applications, products, services, events, and any interactive features, applications, and/or other services that reference this Privacy Policy. This Privacy Policy also applies to Personal Information we may collect from you on our website, via telephone calls with our office, through online payments, or in any other instance when you contact us. This Privacy Policy does not apply to any products, services, websites, or content that are offered by third parties (“Third Party Services”), which are governed by their respective privacy policies.
This Privacy Policy describes what information we collect from you, why we collect it, how we use it, under what circumstances we may share it with third parties, and how we protect that information. To the extent we provide you notice on our Site of different or additional privacy policies or practices (e.g., at the point of collection of your information), those additional terms shall govern such data collection and use. If you voluntarily provide your information in the course of using or interacting with our Site, purchasing our products, or using our Services, we will take that as your agreement to our collection, use, and disclosure of your information as set forth in this Privacy Policy.
This Privacy Policy is incorporated into and part of our Terms of Use, which govern your use of the Site. By using our Site, you consent to our Privacy Policy and agree to our Terms of Use.
What Information We Collect
- Information You Provide to Us
In connection with the court reporting, transcription, interpreter, translation, videography, litigation support, and/or records and document retrieval and management services we provide (the “Services”), we may ask you to provide us with (i) your first and last name, email address, home or business address, other shipping or billing addresses, telephone number, mobile number, your purchase/order history, your birthdate, or other information that could reasonably be used to identify you personally or identify your household (hereinafter, “Personal Information”); and/or (ii) demographic information, such as your country, state, or county of residence or business operation (“Demographic Information”). We may collect this information when you: - Register and/or order products or Services on our Site;
- Login to obtain copies of products or Services ordered from iDepo;
- Contact us regarding a question, concern, or inquiry, such as when you make inquiries concerning our Site, products and/or Services;
- Sign up or request to be placed on our mailing and/or email marketing lists; and/or
- Otherwise interact with the Site or our staff.
Depending on the services you use, you may also provide to us information about yourself, if you’re an individual; your clients; your employer; your counsel; your employees; employees of your clients or customers; employees of parties adverse to you or your clients; or employees of third parties who may be involved in litigation with you or your clients.
Your decision to provide us with information is voluntary, but if you choose not to provide any requested information, you may not be able to take advantage of all of the Site’s features or our Services, including ordering products, submitting inquiries, or signing up for newsletters or marketing lists.
iDepo further recognizes the importance of children’s safety and privacy. The Site is not designed to attract children and is not intended for use by any children under the age of 18. We do not request, or knowingly collect, any personally identifiable information from children. Minors under the age of 18 may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by the Site’s Terms of Use.
General Browsing
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In addition to information that you choose to submit to us, we and/or our service providers may automatically collect and/or store certain information when you visit or interact with the Site (“Usage Information”). This Usage Information may be stored and/or accessed from your personal computer, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our Site. Usage Information may include:
- your IP address, UDID or other unique identifier (“Device Identifier”);
- your Device functionality (including browser, operating system, hardware, mobile network information);
- the areas within our Site that you visit and your activities there, including remembering you and your preferences;
- your Device location;
- your Device characteristics; and
- certain other Device data, including the time of day you visit our Site.
Use of Cookies and other Tracking Technologies
We may use various methods and technologies to store or collect Usage Information (“Tracking Technologies”). Tracking Technologies may set, change, alter or modify settings or configurations on your Device. A few of the Tracking Technologies used on the Site, include, without limitation, the following (and subsequent technology and methods later developed):
- Cookies. A cookie is a file placed on a Device to uniquely identify your browser or to store information on your Device. Our Site may use HTTP cookies, HTML5 cookies, Flash cookies and other types of cookie technology to store information on local storage. You can find more information on Cookies in our Cookie Policy.
- Web Beacons. A Web Beacon is a small tag (which may be invisible to you) that may be placed on our Site’s pages and messages.
- Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Site, such as the links you click on.
- ETag, or entity tag. An Etag or entity tag is a feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL.
- Browser Fingerprinting. Collection and analysis of information from your Device, such as, without limitation, your operating system, plug-ins, system fonts and other data, for purposes of identification.
- Recognition Technologies. Technologies, including application of statistical probability to data sets, which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user).
We may use Tracking Technologies for a variety of purposes, including:
- To allow you to use and access the Site, including for the prevention of fraudulent activity and improved security functionality or to allow you to make use of shopping cart or payment functionality;
- To assess the performance of the Site, including as part of our analytic practices or otherwise to improve the content, products or services offered through the Site;
- To offer you enhanced functionality when accessing the Site, including identifying you when you sign into our Site or keeping track of your specified preferences or to track your online activities over time and across third-party sites; and
- To deliver content relevant to your interests on our Site and thirdparty sites based on how you interact with our advertisements and/or content.
Information We Collect When You Interact with Third-Party Sites
The Site may include functionality that allows certain kinds of interactions between the Site and your account on a third-party website or application. The use of this functionality may involve the third-party site providing information to us. For example, we may provide links on the Site to facilitate sending a communication from the Site or we may use third parties to facilitate emails or postings to social media. We may use third parties to deliver products to you. We also may provide links to allow third parties to process credit card and/or electronic payments. These third parties may retain any information used or provided in any such communications or activities and these third parties’ practices are not subject to our Privacy Policy. iDepo may not control or have access to your communications through these third parties. Further, when you use third-party sites or services, you are using their services and not our services and they, not we, are responsible for their practices. You should review the applicable third-party privacy policies before using such third-party tools on our Site.
Why We Collect Information
We may use your Personal Information, Demographic Information, or Usage Information for various purposes, including:
- Providing court reporting, transcription, interpreter, translation, videography, or other litigation support services, and records and document retrieval and management services;
- Maintaining your account;
- Processing your order and providing you with customer service, including responding to your inquiries regarding our products and Services and/or communicating with you regarding orders and deliveries;
- Sending you marketing information about iDepo and our affiliated entities;
- Sending you email communications such as electronic newsletters about our products, Services, events, and promotions;
- Improving the effectiveness of our Site, marketing endeavors, and product and service offerings;
- Identifying your product and service preferences, providing personalized content and ads and informing you of new or additional information, products and services that may be of interest to you;
- Helping us address problems with and improve our Site and our products and services;
- Providing mobile marketing messages and other communications and messages;
- Protecting the security and integrity of the Site;
- For internal business purposes; and
- For purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.
When We Disclose Information
We may share non-Personal Information, such as aggregated user statistics and your Device Identifiers with third parties along with data related to you and your activities. Also, we may share your information, including your Personal Information, with third parties, such as companies with whom we have marketing or other relationships, for the third parties’ direct marketing purposes. In addition, we may share the information we have collected about you, including Personal Information, as disclosed at the time you provide your information and as described in this Privacy Policy. Examples of when iDepo may share your information include as follows:
(a) Third Parties Providing Services to iDepo. We may use Third-Party Service providers to perform certain services on behalf of us or the Site, such as: (i) shipping products and ensure delivery; (ii) processing credit cards and/or electronic payments; (iii) assisting us in Site operations; (iv) managing a database of customer information; (v) hosting the Site; (vi) designing and/or operating the Site’s features; (vii) tracking the Site’s activities and analytics; (viii) enabling us to send you special offers or perform other administrative services; and (ix) other services designed to assist us in maximizing our business potential. We may provide these vendors with access to user information to carry out the services they are performing for you or for us. Those vendors may have additional or different privacy policies and/or Terms of Use. You should be sure that you read and agree to those policies and Terms.
(b) To Protect the Rights of iDepo and Others. To the fullest extent permitted by applicable law, we may also disclose your information if we believe in good faith that doing so is necessary or appropriate to: (i) protect or defend the rights, safety or property of iDepo or third parties (including through the enforcement of this Privacy Policy, our Terms of Use, and other applicable agreements and policies); or (ii) comply with legal and regulatory obligations (e.g., pursuant to law enforcement inquiries, subpoenas or court orders). To the fullest extent permitted by applicable law, we have complete discretion in electing to make or not make such disclosures, and to contest or not contest requests for such disclosures, all without notice to you.
(c) Affiliates and Business Transfer. We may share your information with our parent, subsidiaries and affiliates. As part of this sharing of information with our parent, subsidiaries and affiliates, this means that once you provide us with information, any one of our related entities may use your information including for marketing purposes, pursuant to the terms of this Privacy Policy. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Site and/or our Services; or (ii) in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets or other corporate change, including during any due diligence process.
Your Choices About the Information We Collect
If you would prefer that we not share your name and mailing address with third parties (other than with our affiliates) to receive promotional offers, you have the option to opt out of such sharing. To do so, please email us at privacy@idepohawaii.com. Your choice will not affect our ability to share information in the other ways described in this Privacy Policy.
If you do not wish to receive e-mails about special offers, events, and other promotions from us, email us at privacy@idepohawaii.com to opt out, or if you do not wish to receive other marketing materials by regular mail from us, please write us at:
iDepo Hawaii, LLC
1164 Bishop Street, Suite 1111
Honolulu, HI 96813
Visitors to the Site Outside of the United States
If you are visiting the Site from a location outside of the U.S., your connection will be through and to servers located in the U.S. All information you receive from the Site will be created on servers located in the U.S., and all information you provide will be maintained on web servers and systems located within the U.S. The data protection laws in the United States may differ from those of the country in which you are located, and your information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Site or providing us with any information, you consent to the transfer to, and processing, usage, sharing and storage of your information in the United States and in other countries, as set forth in this Privacy Policy.
Updating Personal Information
We prefer to keep your Personal Information accurate and up to date. If you would like to change your contact information, please contact us at privacy@idepohawaii.com.
If so, we will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable (but we may retain prior information as business records). Please note that it is not always possible to completely remove or delete all of your information from our databases and that residual data may remain on backup media or for other reasons, such as a legitimate business reason.
Links
For your convenience, the Site may contain links to other websites. iDepo is not responsible for the privacy practices, advertising, products, services, or the content of such other websites. None of the links on the Site should be deemed to imply that iDepo endorses or has any affiliation with the links.
Security
We incorporate commercially reasonable safeguards to help protect and secure your Personal Information. However, no data transmission over the Internet, mobile networks, wireless transmission, or electronic storage of information can be guaranteed 100% secure. As a result, we cannot guarantee or warrant the security of any information you transmit to or from our Site, and you provide us with your information at your own risk. If you must transmit confidential information related to a matter we are handling for you, please contact us for instructions for a secure file transfer protocol.
Questions / Changes in Privacy Policy
If you have questions or concerns with respect to our Privacy Policy, you may contact us at privacy@idepohawaii.com. We may elect to change or amend our Privacy Policy; in such event, we will post the policy changes in our Privacy Policy on the Site, and they will become effective on the date posted. If you are concerned about how your personal information is used, please visit our Site often for this and other important announcements and updates.
